Join the Rufford's Team
At Rufford's, we're passionate about delivering an exceptional shopping experience, built on outstanding service, trusted advice and carefully curated collections from some of the world's leading country and lifestyle brands.
As a family-owned business, we believe great customer experiences begin with great people. Whether you're welcoming customers in one of our stores or supporting the business behind the scenes, every member of our team plays an important part in helping Rufford's continue to grow.
Discover Rufford's
Rufford's is more than a retailer. We're a family-owned business built on quality, trust and genuine customer service.
From our stores in Garstang and Harrogate to our growing online business, we're passionate about helping people discover clothing that fits the way they live. Every decision we make is centred around delivering an experience that's personal, knowledgeable and memorable.
If you'd like to learn more about who we are, where we've come from and what makes Rufford's different, discover our story.
Working at Rufford's
We're looking for people who take pride in what they do, enjoy working as part of a supportive team and genuinely care about delivering exceptional service.
Whether you're helping a customer find the perfect outfit, supporting our online business or working behind the scenes, every role contributes to the experience we're known for.
If you're passionate about people, quality and always willing to go the extra mile, you'll feel right at home at Rufford's.
Our Values
Everything we do is guided by a simple set of values that shape how we work, support one another and care for our customers.
Service First
We believe every customer deserves a warm welcome, honest advice and an experience that leaves a lasting impression.
Trust & Integrity
We do the right thing, keep our promises and build lasting relationships through honesty and respect.
Pride in Our Work
From the smallest detail to the biggest achievement, we take pride in delivering quality in everything we do.
One Team
We work together, support each other and celebrate success as one team, because we're stronger together.
Always Improving
We're always learning, evolving and looking for better ways to serve our customers and support our colleagues.
Passion for Quality
We care about the brands we represent, the service we provide and the experience we create every day.
Employee Benefits
Competitive salary
We offer a competitive salary that recognises your skills, experience and contribution.
Staff Discount
Enjoy generous discounts across our carefully curated collections from some of the world's leading brands.
Career Development
Whether you're starting your career or looking to take the next step, we'll support your growth with training and development opportunities.
Holidays
Holiday allowance increases with length of service, plus you'll enjoy an extra day off each year to celebrate your birthday.
Family-Friendly Policies
We understand that life comes first and offer policies designed to help you balance work and family commitments.
Supportive Team Environment
Join a friendly, welcoming team where everyone is valued, supported and encouraged to succeed together.
Frequently Asked Questions
We recruit for a variety of positions across our business, including retail, customer service, warehouse, eCommerce and head office roles. Our current vacancies are always listed on our Vacancies page.
Not always. While experience is beneficial for some roles, we're equally interested in people with a positive attitude, a willingness to learn and a genuine passion for delivering outstanding customer service.
Vacancies may become available at our Garstang and Harrogate stores, as well as within our warehouse and support teams. Each vacancy will clearly state its location.
Our recruitment process is designed to help us get to know you. Depending on the role, this may include an initial conversation followed by one or more interviews, giving you the opportunity to learn more about Rufford's while we learn more about you.
Absolutely. If you don't see the right opportunity today, we'd still love to hear from you. You're welcome to send us your CV, and we'll keep your details on file should a suitable position become available.
We're proud to be a family-owned business where people genuinely matter. We believe in working together, supporting one another and creating an environment where everyone can take pride in delivering exceptional service to our customers.
Ready to Join the Team?
If you're looking for more than just a job and want to be part of a business that values people, service and quality, we'd love to hear from you.
Explore our latest opportunities and discover where a career at Rufford's could take you.