Privacy Policy

Privacy policy

https://ruffords.com/ is the website of Ruffords Country Store – a division of Clarke & Pulman Ltd. This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

For users that register on our website, we collect your details to create an account with which to administrate your transactions.  At any time, you can login to your account and view, edit, or delete this data.  The only occasion that we might receive information about you is when you voluntarily complete a contact form to get in touch with us. Anonymous website usage information is collected using cookies – more information can be found in our Cookies section below.  Reviews you post voluntarily on our site will be republished on the product page and may remain indefinitely.

How will we use the information about you?

Any information we receive from you in relation to a sales or enquiry will only be used to communicate about this enquiry.  We will not use your details for marketing unless you decide to opt-in to our newsletter – see Marketing section below.  We will not share your information for marketing purposes with third party companies.   Your data may be accessed by our web designers – Liquid Pictures for the purposes of website design and maintenance.

Marketing

We would like to send you information about products and services of ours that may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email lisa.ashcroft@clarkeandpulman.com

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email  lisa.ashcroft@clarkeandpulman.com – we may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.

  • What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

  • How do we use cookies?

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

The cookies we use on this site are:

Cookies Script – This is a strictly necessary cookie to comply with GDPR, and is produced by our website when you first visit the site. This cookie is not used for any other purpose than to remember whether you have accepted our cookie policy. If you do not agree or click disagree to the use of cookies, it will remember your preference and disable all other cookies.

Google Analytics – This third party cookie is only activated if you accept our Cookies Policy and is controlled by Google. This cookie is not used for any other purpose than to enable the collection of anonymous data from visitors to our website, which helps to build a picture of the parts of the website that are the most important. Using this information, we can design our website with easier navigation and more information on the most viewed pages to provide a better experience. You can remove consent to the use of this cookie by clicking Cookie Settings in the footer of each page.

Google Analytics will not collect any anonymous website usage data unless you agree to our Cookie Policy.

You Tube – Our videos are stored and published by You Tube.  This third party cookie is owned by Google, and they may track the fact that you have watched this video.  This cookie is not used for any other purpose than to enable the use of video from You Tube on our website. Using this allows us to provide a rich multimedia experience.

  • How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Other websites

Our website contains links to other websites. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.  This privacy policy only applies to https://ruffords.com/ so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 30 May 2019.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email: lisa.ashcroft@clarkeandpulman.com

By Mail:

Clarke and Pulman
Langley Place
Burscough Industrial Estate
Burscough
Ormskirk
L40 8JS