Sales Advisor: Harrogate
Location: Harrogate
At Rufford's, we believe great customer experiences begin with great people.
As a family-owned business, we're passionate about delivering exceptional service, trusted advice and carefully curated collections from some of the world's leading country and lifestyle brands. Whether a customer is shopping for a timeless wardrobe staple or preparing for their next adventure, we're here to help them find the right product with confidence.
If you enjoy working with people, take pride in delivering outstanding service and thrive in a premium retail environment, we'd love to hear from you.
About the Role
We're looking for an enthusiastic and experienced Sales Advisor to join our Harrogate team.
As one of the first faces our customers see, you'll play an important role in creating the warm, welcoming experience Rufford's is known for. You'll take time to understand each customer's needs, offer honest, knowledgeable advice and help create an enjoyable shopping experience from the moment they arrive.
Working with some of the world's leading country and lifestyle brands, you'll also support the day-to-day running of the store, ensuring it always reflects the high standards our customers expect.
What You'll Be Doing
• Delivering exceptional customer service on every visit.
• Building genuine relationships with our customers.
• Providing knowledgeable product advice and styling recommendations.
• Maintaining the highest standards of visual merchandising and store presentation.
• Supporting the team to achieve store sales and performance goals.
• Receiving deliveries, replenishing stock and maintaining accurate displays.
• Working collaboratively to ensure the smooth day-to-day running of the store.
What We're Looking For
You'll be someone who genuinely enjoys helping people and takes pride in delivering an outstanding customer experience.
We're looking for someone who has:
• Previous retail experience, ideally within a premium retail environment.
• Excellent communication and interpersonal skills.
• A positive, friendly and approachable personality.
• Confidence when engaging with customers.
• A passion for delivering exceptional service.
• A proactive attitude and willingness to support the wider team.
• High standards and strong attention to detail.
• A genuine interest in country and lifestyle fashion.
Why Join Rufford's?
As well as joining a friendly, supportive team, you'll enjoy:
• Competitive salary.
• Staff discount across our collections.
• Company pension scheme.
• Increasing holiday entitlement with length of service.
• An additional day's holiday to celebrate your birthday.
• Ongoing training and career development opportunities.
• The opportunity to work with some of the world's leading country and lifestyle brands.
Apply Now
If you think you'd be a great fit for Rufford's, we'd love to hear from you.
Please send your CV and a short covering letter to careers@ruffords.co.uk, quoting Sales Advisor – Harrogate in the subject line.